Subscription Terms
These Subscription Terms apply to all product subscriptions purchased through www.maneforge.com. They supplement our General Terms and Conditions, Return and Refund Policy, and Privacy Policy.
1. Provider
Maneforge d.o.o.
Gubčeva ulica 12
2230 Lenart v Slovenskih goricah
Slovenia
Phone: +386 31 650 003
Email: boss@maneforge.com
2. How the Subscription Works
With a subscription, you automatically receive the selected products at your chosen delivery interval. When subscribing, you select the available subscription plan, products, and quantities.
The price, discount, delivery interval, shipping costs, and total amount displayed at the time of purchase form part of your order. There is no sign-up fee and no free trial.
3. Subscription Plans and Discounts
We offer the following delivery intervals:
- Delivery every 2 months: 20% discount
- Delivery every 3 months: 15% discount
- Delivery every 4 months: 10% discount
The applicable discount applies to eligible subscription products and is displayed at the time of purchase. Shipping costs and taxes, where applicable, are shown during checkout or before the relevant renewal.
4. Automatic Renewal and Payment
Your subscription automatically renews according to your selected delivery interval until you cancel it.
By purchasing a subscription, you authorize Maneforge and the payment service provider Stripe to automatically charge the amount due using your saved payment method.
We generally send a reminder email five days before the next renewal. You can view the date of your next payment at any time in your profile under “Subscriptions.”
5. Managing Your Subscription in Your Profile
You manage your subscription yourself in your profile under “Subscriptions.” Depending on the options available for your subscription, you can:
- pause or resume your subscription;
- cancel your subscription;
- change the delivery interval or subscription plan;
- skip the next delivery;
- select a new delivery date;
- change products or quantities;
- update your shipping or billing address;
- change your payment method;
- make an early renewal payment.
Changes and cancellations must be made directly in your profile. You do not need to email us.
Changes apply to future renewals, provided they are saved before the next payment and processing cycle. If an order is already being processed, packed, or shipped, the change may apply only to the following delivery.
6. Pausing and Resuming
You can pause your subscription in your profile and resume it later. A maximum of two pauses is permitted per billing period.
No regular renewal orders will be created while a pause is active. Orders that have already been paid for or are already being processed remain unaffected.
7. Skipping or Rescheduling a Delivery
You can skip your next delivery or select a new delivery date in your profile.
The change must be made before the next payment is processed and the order is released for fulfilment. Payments or orders that have already been processed are not automatically reversed by a later change.
8. Changing the Plan, Products, or Quantity
You can switch to another available subscription plan and change products or quantities in your profile.
The new price, discount, and delivery cycle will be shown before you confirm the change. Changes generally apply to the next renewal that has not yet been processed. No prorated credit or additional charge will be applied to an ongoing period unless otherwise indicated when making the change.
9. Cancellation
You can cancel your subscription at any time in your profile under “Subscriptions.”
Cancellation stops future automatic renewals. However, it does not automatically cancel or refund a payment that has already been processed or an order that is already being processed or has been shipped.
After cancellation, you will not receive any further regular subscription deliveries unless a renewal order has already been paid for or released for fulfilment.
10. 60-Day Money-Back Guarantee
Your orders are covered by our 60-day money-back guarantee in accordance with our Return and Refund Policy.
Cancelling a subscription and requesting a refund are two separate processes:
- Cancellation stops future renewals.
- The money-back guarantee applies to an order that has already been paid for.
If you wish to request a refund for a delivery that has already been paid for, the requirements and procedure set out in our Return and Refund Policy apply. Your statutory consumer rights remain unaffected.
11. Failed Payments
If a recurring payment fails, we may automatically retry the payment.
During this period, the subscription may temporarily be marked as “payment pending” or “on hold.” Please update your payment method in your profile to avoid interruptions.
If payment cannot be collected after the scheduled attempts, we may cancel the renewal order or suspend or terminate the subscription.
12. Prices and Changes
Prices displayed when subscribing or renewing include applicable taxes unless otherwise stated. Shipping costs are shown separately.
We may change prices, discounts, or subscription offers for future renewals. We will notify you of material changes before they take effect. If you do not agree with a change, you can modify or cancel your subscription in your profile before the next renewal.
13. Delivery and Availability
Delivery times are estimates and may vary depending on the destination, public holidays, shipping provider, or other circumstances.
If a subscribed product is temporarily unavailable, we may delay the delivery, inform you about a replacement option, or cancel the relevant renewal order and refund the amount paid for it. We will not replace a product without your consent if doing so changes the price or essential product characteristics.
14. Account and Contact Details
A customer account is required for a subscription. You are responsible for keeping your shipping address, billing details, and payment method up to date.
We are not responsible for delays or failed deliveries resulting from outdated or incorrect information, provided that we have complied with the applicable legal requirements.
15. Statutory Rights
These terms do not restrict your mandatory statutory consumer rights. If these terms conflict with mandatory law, the mandatory law applies.
16. Privacy and Payment Processing
We process personal data relating to your subscription in accordance with our Privacy Policy.
Payments are processed through Stripe. We do not store complete card details. Stripe may process payment data and technical information in accordance with its own privacy policy.
17. Changes to These Terms
We may update these Subscription Terms if our services, systems, or legal requirements change.
The current version will be published on our website. Changes that materially affect an existing subscription will be communicated before they take effect.
18. Contact
If you experience technical problems with your profile or subscription, you can contact us at:
Maneforge d.o.o.
Email: boss@maneforge.com
Phone: +386 31 650 003
As a general rule, please use the functions available in your profile under “Subscriptions” to make cancellations and changes.
Last updated: August 25, 2026